I would imagine that the property management companies had to start somewhere. Could it be that they started with one property and one person doing the work ? Maybe some started that way…then they built and built and built – one property at a time, to make the successful companies that we currently know in the industry. The foundation of the company is still the management of the site…the back office is no doubt - definitely part of the machinery – accounting, financial, marketing, technology, communication, etc… so those areas are certainly not discounted in any way – but if those of us on the front lines (so to speak) are not engaging and doing our jobs (24/7), then there is nothing in the ‘back office’ to take care of…. How do those on the front lines sustain themselves, keep engaged with the people we are serving day in and day out (with a smile on our face)? How do we continue to love our jobs, learn/educate ourselves about our careers and keep engaged in the process? How do we make sure we are there for our families as well (which is really #1) – while we are there for so many others?
A large section of the property management industry has management onsite and portfolio managers traveling from site to site. The industry is far and wide, so those out in the field are pretty much out of the loop on a daily basis with corporate office (to be expected). The regional managers also cover large territories - they are the link to communication between site and the office. A connection between the regional and the sited properties is important.
Reboot – How do Good solid professional managers and Good solid professional regional reboot? How do you give (allow yourself) the time and space to do it? How does your company support you in your reboot efforts? The foundation is important, property retention is key. Some more things to think about…see you next time…
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