I’ve often wondered about the common personality characteristics that property managers may have that makes us go into this particular industry, and what makes us successful…you definitely have to like people, and also be inquisitive as to how things may work, to come up with solutions to problems that may arise…you also should have the type of personality that wants to assist others…otherwise you could find that you are in the wrong profession…
It is a balancing act to work with the many clients that cross our paths on a daily basis - from Board Members to Committee Members and Homeowners. There is a certain amount of intuition that is needed to read people and be able to solve problems.
This is the type of job where you get to wear many hats. When being deposed by attorneys (which is one of the hats worn for a variety of reasons) I have been asked “what do you do in a day?” Try to answer that question!! “I’m a psychiatrist??” or, “I climbed on a ladder today and stuck my head in a hole in the ceiling to figure out where a leak is coming from.” Could be some of the many answers.
When someone is in a very active community it is hard to take long stretches of time off – especially when a manager is engaged/dedicated to a community (which many of us are)…so many things go on and it is hard to be out of the loop for a longtime. When a manager spends years at a site, taking time off becomes an issue – as catching up when returning - makes the time off diminish upon return…but it is also important to refresh yourself. Taking off more than 1 week at a time seems to be out of the question…
As many in the industry know, the client expects coverage when the manager is not around. Property Management companies do not keep spare managers on the payroll, sitting around ready to step in (especially those who have experience). How do companies and managers handle coverage, so that managers can reboot themselves? This is an important topic for future discussions…
Share on Facebook
Share on Twitter
I'm busy working on my blog posts. Watch this space!